Terms and Conditions

Agreement to Terms

Welcome to Hosma Ceylon. By accessing our website at https://hosmaceylon.com, you agree to be bound by these Terms and Conditions ("Terms") and our Privacy Policy. If you do not agree with any part of these terms, you must not use our website.

These Terms apply to all visitors, users, and others who access or use our website and services.

Definitions

• "Company," "we," "us," or "our" refers to Hosma Ceylon
• "Website" refers to https://hosmaceylon.com
• "Services" refers to the products and services offered by Hosma Ceylon
• "User," "you," or "your" refers to the individual or entity using our website
• "Content" refers to all text, images, graphics, and other materials on our website

Use of Website

Acceptable Use

You may use our website only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the website in any way that violates any applicable law or regulation
• Engage in any conduct that restricts or inhibits anyone's use of the website
• Attempt to gain unauthorized access to any portion of the website
• Use any automated system to access the website without our permission
• Introduce viruses, trojans, or other malicious material
• Copy, reproduce, or distribute content without our written permission
• Use the website for any commercial purpose without authorization

User Account

If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Products and Services

Product Information

We strive to provide accurate product descriptions, specifications, and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, or error-free.

Orders and Quotations

All orders and inquiries are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason, including:

• Product availability
• Errors in product or pricing information
• Credit or fraud concerns
• Other reasons determined by us

Pricing

All prices are subject to change without notice. Prices quoted are FOB (Free on Board) unless otherwise specified. Additional charges may apply for shipping, taxes, duties, and customs fees.

Minimum Order Requirements

Certain products may have minimum order quantities. These requirements will be communicated during the quotation process.

Intellectual Property Rights

Ownership

The website and its entire contents, features, and functionality (including but not limited to text, graphics, logos, images, and software) are owned by Hosma Ceylon and are protected by international copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the website for personal or business evaluation purposes only.

Trademarks

Hosma Ceylon, our logo, and all related product names are trademarks of Hosma Ceylon. You may not use these trademarks without our prior written permission.

User-Generated Content

If you submit inquiries, reviews, feedback, or other content to us, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and publish such content for business purposes.

You represent that any content you submit is accurate and does not violate any third-party rights or applicable laws.

Payment Terms

Payment Methods

Payment terms will be specified in our commercial invoices and quotations. We accept various payment methods including bank transfers, letters of credit, and other internationally recognized payment instruments.

Currency

All prices are quoted in US Dollars (USD) unless otherwise specified.

Late Payments

Late payments may be subject to interest charges and may affect future order processing.

Shipping and Delivery

Shipping Terms

Shipping terms (FOB, CIF, etc.) will be specified in our quotations and commercial documents. Delivery times are estimates and not guaranteed.

Risk of Loss

Risk of loss and title for products pass to you according to the agreed shipping terms (Incoterms).

Customs and Duties

You are responsible for all customs duties, taxes, and clearance charges in the destination country unless otherwise agreed in writing.

Product Quality and Warranties

Quality Assurance

We maintain strict quality control standards for all our coconut products. Products are inspected and tested to ensure they meet international quality standards.

Limited Warranty

We warrant that our products will conform to specifications agreed upon at the time of order. This warranty is valid for [specify period] from the date of shipment.

Claims

Any claims for defective products must be made within [specify period] days of receipt, with supporting documentation including photographs and inspection reports.

Returns and Refunds

Returns and refunds are handled on a case-by-case basis. Claims must be substantiated with proper documentation. We reserve the right to inspect returned products before issuing refunds or replacements.

Shipping costs for returns are typically the responsibility of the buyer unless the return is due to our error or product defect.

Limitation of Liability

Disclaimer of Warranties

THE WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HOSMA CEYLON SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL ARISING OUT OF:

• Your use or inability to use the website
• Any unauthorized access to or use of our servers
• Any interruption or cessation of transmission to or from the website
• Any bugs, viruses, or similar issues transmitted through the website
• Any errors or omissions in content

Maximum Liability

Our total liability for any claims related to the website or services shall not exceed the amount paid by you (if any) for accessing the website or purchasing products during the twelve (12) months preceding the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Hosma Ceylon, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of:

• Your violation of these Terms
• Your violation of any third-party rights
• Your use of the website or services
• Any content you submit or transmit through the website

Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:

• Natural disasters (floods, earthquakes, storms)
• War, terrorism, or civil unrest
• Government actions or restrictions
• Labor strikes or disputes
• Pandemics or epidemics
• Failure of suppliers or subcontractors
• Transportation disruptions

Privacy and Data Protection

Your use of the website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.

Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Sri Lanka, without regard to its conflict of law provisions.

Arbitration

Any dispute arising out of or relating to these Terms shall be resolved through arbitration in accordance with the rules of [specify arbitration body], held in Colombo, Sri Lanka.

Jurisdiction

For matters not subject to arbitration, you agree to submit to the exclusive jurisdiction of the courts located in Colombo, Sri Lanka.

Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website after changes constitutes acceptance of the modified Terms.

Material changes will be indicated by updating the "Last Updated" date at the top of this page.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver must be in writing and signed by our authorized representative.

Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on the website, constitute the entire agreement between you and Hosma Ceylon regarding the use of the website.

Contact Information

If you have any questions, concerns, or inquiries regarding these Terms and Conditions, please contact us:

Acknowledgment

BY USING THIS WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS AND AGREE TO BE BOUND BY THEM.